Frequently Asked Questions
DO YOU SHIP INTERNATIONALLY?
No, we ships to the Continental US, US P.O. Boxes, Alaska and Hawaii.
WHAT SHIPPING OPTIONS ARE AVAILABLE?
USPS First Class Mail or Priority Mail in case of bigger orders.
Return Shipping Responsibility – The cost of returning the product to us is up to the customer.
Discontinued Item Returned – If the item you returned is discontinued and is no longer available, we will automatically replace your item with the most comparable item currently manufactured by us. If nothing is available, we will notify you to discuss the next steps.
Replacement Requests – We will replace any item found to be defective in material or workmanship with the most comparable current item. We do not accept special requests, nor do we have the ability to upgrade in exchange for money.
No Defect Found – Products found not to be defective in material or workmanship will be returned directly to you with a letter stating why.